Privacy Policy

1. Information We Collect

We collect personal information that you provide to us directly, including your name, email address, bank information, and other contact details, as well as information about your usage of our services. This may include data on your interactions with our platform, device information, IP address, and location data.

2. Purpose of Processing Your Information

We process your personal information to provide, maintain, and improve our platform and services. This includes processing transactions, personalizing your experience, communicating with you about your account and services, providing customer support, and for research and analytics purposes.

3. Legal Basis for Processing

We rely on various legal bases to process your personal information, including your consent, the necessity of processing for the performance of a contract, compliance with legal obligations, and our legitimate interests.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement reasonable security measures to protect your personal information, including bank information, from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Under the PDPA, you have the right to access, correct, or delete your personal information that we hold. You may also request to restrict or object to the processing of your personal data in certain circumstances. To exercise your rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files placed on your device that help us recognize your browser and capture certain information. You can choose to accept or decline cookies through your browser settings; however, this may prevent you from taking full advantage of our services.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on our website, and we encourage you to review this policy periodically for any updates.

9. International Data Transfers

Your personal information may be transferred to — and maintained on — computers located outside of Malaysia. If you are located outside Malaysia and choose to provide information to us, please note that we transfer the data, including personal information, to Malaysia and process it there in accordance with Malaysian law.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at [contact information]. We will respond to your request within a reasonable timeframe, as required under the PDPA.